Frequently asked questions

Here you will find answers to common questions about our company and services. If your question is not listed here, you can always send an e-mail to contact@kemmewines.nl. Our dedicated team is ready to help you!

1. Are numbers per box or per bottle?

Numbers are always per piece: wine per bottle, other items per piece. You can find the unit per package under the "other details" tab.

2. Why do I have to log in before I can order?

As a wine importer, we exclusively supply wines to the on-trade, wine trade and online wine shops. To create your customer account, we need some basic information from you.

3. How do I become a customer?

As a catering establishment, wine trade or online wine shop, you can become a customer of Kemme Wines. To create your customer account, enter your details on our contact page. Click here To go to our contact page.

4. Can I organise a tasting for my catering business?

Absolutely! We are happy to organise tastings to introduce you to our exclusive range. Contact us to discuss the possibilities.

5. Does Kemme Wines also offer organic or sustainable wines?

Yes, sustainability is an important aspect of our range. We carefully select wines from winemakers who produce sustainably, with respect for the environment.

6. What is the delivery time for orders?

We aim for fast delivery. Orders are usually shipped within 2-3 working days after confirmation. For specific delivery times and conditions, please contact us.

7. Are there opportunities for customisation or special requests

Yes, we are always open to customisation and special requests. Contact us, and we will be happy to see how we can meet your needs.

8. Can I change my order?

Orders cannot be changed via the online shop. If you wish to change your order, please contact us by phone at +31640230134 or send an email to info@kemmewines.nl. We are happy to help.